How to Submit a Return Request
To initiate a return, please follow these steps:
- Visit our support portal at https://support.rainstorm.shop
- Create a support ticket with the following information:
- Your complete order number
- Specific item(s) you wish to return
- Reason for the return
- Before submitting your ticket, please review our complete Refund Policy at https://rainstorm.shop/policies/refund-policy to ensure your item(s) are eligible for return.
Important Return Policy Details
- Carefully check the return eligibility criteria on our full refund policy page
- Ensure the return is within the specified timeframe
- The item must be unused and in its original packaging
- Include all original accessories and documentation
Need Help?
If you have any questions about the return process, please don't hesitate to contact our customer support team through the support portal.