How Will My Orders Be Delivered?
How We Deliver Your Products
At RAINSTORM, we use a drop shipping model to bring you a wide selection of products efficiently and cost-effectively. This means that when you place an order with us, our trusted suppliers will package and ship your items directly to your doorstep.
What This Means for You
- Your order is processed through our website
- We work with carefully selected suppliers to fulfill your order
- You receive the same high-quality customer service you expect from us
Shipping Insights
- Your package will be shipped directly from our suppliers
- Delivery times may vary slightly depending on the supplier's location
- Items in the same order may be shipped from different suppliers, so you may receive multiple packages
- We will communicate shipping details from as soon as they are available from our suppliers
Our Commitment to You
- We carefully vet all our suppliers to ensure product quality
- We manage the entire ordering process
- We stand behind every product we sell, even though it's shipped directly from our supplier
How It Works
- You browse and purchase from our online store
- We confirm and process your order
- Our supplier prepares and ships your product
- You receive your package with our branding
Customer Support
If you have any questions about your order, we're always here to help. You can submit a support request ticket through the submit a ticket option of our support pages.
Frequently Asked Questions
Q: How long will shipping take?
A: Shipping times vary by product and supplier, but we'll always provide you with estimated delivery dates during checkout.
Q: Can I return items?
A: Absolutely! With the exception of certain types of items which are deemed final sale, we have a return policy that you can view on the shop website, under the Policies menu.
Our Promise
We've chosen the drop shipping model to offer you:
- A broader product selection
- Competitive pricing
- Efficient ordering and delivery
Thank you for choosing to shop with RAINSTORM Ltd. We're committed to providing you with an exceptional shopping experience.